Over the wireless network

  1. On the home screen, click the software upgrade is available icon. If you don’t have the software upgrade is available icon, in the home screen or in a folder, click the Options icon. Click Device > Software Updates.
  2. Complete the instructions on the screen.

Using BlackBerry Desktop Software

From your computer, open the BlackBerry® Desktop Software. Connect your smartphone to your computer. Complete the instructions on the screen.

Using a website

Visit www.blackberry.com/update from your computer. Click the Check for Updates button. Connect your smartphone to your computer. Complete the instructions on the screen.